Selling Services Online
Many people (and companies) seem to believe that
in order to sell something online, you have to have a
product.
Whilst that might be helpful, I have personally
found it far more profitable to sell high value
services instead.
The difference between selling tangible goods
and a service is simply that there is no stock and
generally no real overhead, other than web hosting, which
is so cheap these days, that it's hardly even
noticable.
The services that you sell online don't even
have to be your own - in fact, it's often been my
experience that selling other people's services can be
more profitable than selling your own!
Here's why.
When I first started out promoting services by
using web sites, I was selling an IT recruitment service
that was owned and operated by my brother and
I.
This meant that we had all of the overheads
of the IT recruitment business to contend with and of
course, all of the adminstrative elements too.
The web site was a tool of the business
and had to pay it's way.
By refocusing on the web site, rather than the
recruitment business, we were able to change
the way we did business altogether.
I've since left the recruitment industry
but still run several recruitment oriented sites.
A couple of years ago, bought a new domain
name and changed the orientation towards generating
client employer enquiries - something that most people in
the industry would consider to be impossible.
However, that web site does indeed generate
client enquiries and it costs me nothing at all to
run.
All I have to do is take the enquiry by email or
telephone (using a 3rd party answering service) and then
pass it to one of my many contacts in the recruitment
industry who then pay me a share of their fee - usually
between 25% and 50% - which means that for taking an
enquiry, I can earn from £1000 to
£10,000 at a time.
But that's not all. The deals I negotiate with
recruitment service providers usually involve me earning
a commission not just from the first sale, but from all
ongoing sales with that particular client, so it becomes
another passive income
stream.
This means that one enquiry can be worth many
thousands of Pounds at a time - and these fees are there
for the asking from a very wide variety of
companies.
Now let's be clear. The companies I deal with
often (though not always) have web sites of their own.
The fact is that by concentrating on web promotion, I'm
often able to capture a visitor that other web sites
miss. It's all down to how you present and promote
yourself.
The biggest mistake most companies make is that
they simply produce an online brochure - and as we know,
brochures NEVER sell, they only tell.
Done properly, a web site should include a
call to action. This means that you ask your
visitor to do something when on your site.
Now naturally, you cannot ask them to buy a
service costing thousands of Pounds, but you can ask them
to call you, or to complete a form or something
else.
Lots of opportunities to earn significant
commissions are all around you, right on your door step
and that presents YOU with a great opportunity to make
money.
I really don't know many business owners, no
matter what size the business is, who would not pay a
commission to somebody for introducing new
customers.
It's important to understand that you
don't have to sell the end product - you only
need to sell the idea that you can provide the service,
either directly (if it's your business for example) or
indirectly via a recommendation based on specialist
knowledge.
So, one of the first areas you should look to
for your inspiration is an industry of which you have at
least some knowledge, so that you can build a web site
that creates credibility.
Once you have decided on your target market, put
together a web site, choose a good generic domain name
and just get started.
You don't even have to identify the service
provider at this stage. My usual way of doing things
is:
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Identify the service
market |
|
|
Buy a good generic domain
name |
|
|
Build the web
site |
|
|
Define the response method
(email/phone) |
|
|
Publish the site |
|
|
Generate
enquiries |
|
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Find service providers who will
pay a commission |
The reason that I don't find the service
provider first is so that if the site doesn't work as I
expect, then I don't let anyone down by making promises
that I can't keep.
Put simply, it's easier to negotiate a great
on-going commission deal with a prospect's name in my
hand!
I hope that's whetted your appetite for some of
the wonderful opportunities that are quite literally,
right on your doorstep.
Most Internet marketing gurus ignore this
extremely valuable secotor because despite their claims, they
really don't know that the opportuntiy exists!
That's how great they are at marketing.
They ignore the most basic premise of business - most times,
it's right in front of your nose. Anyone can do this.
Anyone!
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